- I had asked and received dead air about the status of this. Merge works, but yes the conference option is missing and this just creates more steps and differentiated directions.
- Nov 18, 2011 8. After the installation has completed, make sure the Launch Cisco Jabber for TelePresence box is checked, and click Finish. Jabber Video opens automatically. After you click Sign up, you receive an email with a link to download and install the application. Click the link in the email.
- Cisco Jabber Video for TelePresence (Jabber Video) is an application that extends the reach of telepresence. Jabber Video works with a compatible PC or Mac and a webcam or Cisco TelePresence PrecisionHD camera to provide high-definition video communications to more people, on more devices, from more places.
This document explains how to set call forwarding in the Cisco Jabber application on Windows or Mac. Please watch the video or follow the steps outlined below.
Install and Set up Cisco Jabber. Download the Cisco Jabber Installation File for Mac (i.e., “CiscoJabberMac12.8.1.pkg”). Open the file on your computer and follow the prompted installation instructions. Double-click the Cisco Jabber App icon to launch Jabber from the Applications folder. Before entering credentials, click Advanced settings.
Cisco Jabber Video Chat
When would I use call forwarding?
To avoid missing calls when you are not at your desk, you can forward calls to another phone number.
Cisco Jabber Install
Examples:
- I want to receive all calls to my cell phone when working remotely.
- I want call to be directed to my colleagues desk when I am out for lunch.
- I am holding a meeting in my office and want to forward all calls to voicemail.
How do I forward a call?
- Open the Cisco Jabber app.
- From the bottom left hand corner of your Jabber application, open the Phone Controls drop down menu.
- Select Forward Calls
- Select where you would like to forward your calls voicemail or a new number.
- Voicemail: Select Voicemail from the drop down menu
- New Number: Select New number from the drop down menu. Type in the number that you would like your calls forwarded. Please remember to use the campus dialing pattern. Click Forward. See Cisco VoIP - Dialing patternsfor dialing information.
How do I turn off call forwarding?
To turn off call forwarding from the Jabber application at any time click Click to Turn Off at the bottom of your Jabber application window.
Please note that you can also turn on call forwarding from your Cisco desktop phone or by logging into the Self Care Portal.
See Also:
If you need further help, please contact the DoIT Help Desk for assistance
- Download Jabber from: Cisco Jabber Installation File for MAC or access the End-User Guide from Cisco website.
- Launch CiscoJabberMac-12.1.1.269866.pkg.
- Run the installation
- Click Continue when the Welcome screen displays.
- Click Agree after reading the license agreement to accept the terms of the license agreement and continue with the installation.
- You may be prompted to select the disk where you want to install Jabber. Select your hard drive or another location on your computer and then click Continue.
- Click Install to perform the standard installation.
- At the prompt, enter your administrator account password and click Install Software.
- When the software has finished installing, click Close.
- Double-click the Cisco Jabber. App icon to launch Jabber from the Applications folder.
- Before entering credentials, click Advanced Settings.
- Select Account type > Cisco Communications Manager 9 or later.
- Click Login Server > Use following address server 198.108.8.164. Note: do not cut & paste as this may add unwanted spaces
- Click Save.
- Enter credentials provided by ITS Infrastructure Telecommunications Analysts
- Initial screen: Enter [email protected] > click Continue
- Next screen: Username will be populated. Enter your password and sign in. Username will be populated > Enter Password > Sign In
- First-time setup: If prompted, select Always trust for certificates from the following servers and click Continue. Always trust the list of servers.
Configure Options
To configure your Jabber device, click on the Open Call Preferences from the Jabber hub.
- General
- To receive a call, the Jabber application needs to be open.
- Under Other Applications, check Start calls with Cisco Jabber
- Accounts- not needed
- Calls
- Toggle Button On>When using my desk phone for calls, bring the call window to the front
- Audio/Video
- Audio - Set options as desired for ringers, output and microphone
- Video - Not needed
Last Updated:
October 10, 2019
October 10, 2019